Feel free to contact us, we are ready to help you!
Alice Parker, Manager
Value-Added Service
At DGL, we go beyond standard freight forwarding to deliver customized value-added services that optimize your supply chain, reduce costs, and mitigate risks.
1. Advanced Cargo Preparation
✔ Professional Packing & Crating
• Export-standard wooden crating (ISPM 15 compliant)
• Shock-proof packaging for sensitive equipment
• Hazardous materials UN-certified packaging
✔ Commodity-Specific Handling
• Temperature-sensitive cargo protocols (pharma, food)
• Art & antique specialized packaging
• Oversized cargo dismantling/assembly
2. Customs & Trade Facilitation
✔ Pre-Clearance Services
• HS code verification & binding rulings
• Duty drawback filing
• FTA certificate of origin processing
✔ Regulatory Compliance
• Sanctioned party screening
• Export license application support
• FDA/CE/REACH documentation prep
3. Supply Chain Optimization
✔ Inventory Management
• Cross-docking & consolidation
• Vendor-managed inventory programs
• Stock rotation (FEFO/FIFO)
✔ Technology Integration
• API connectivity with your ERP
• Real-time container tracking (IoT sensors)
• Blockchain-based document management
4. Risk Management Solutions
✔ Cargo Insurance
• All-risk marine coverage
• Special perils (war, strike) endorsements
• Claims management support
✔ Security Services
• Tamper-evident seals & GPS tracking
• High-value cargo armed escorts
• Cybersecurity audits for digital shipments
✅ Single Point of Contact – Manage all logistics needs through one provider
✅ Global Network – Consistent service standards across 60+ countries
✅ Process Integration – Seamless blending with your existing operations
✅Onsite Managers, Real-time exception handling
✅Custom escalation protocols, Carrier performance analytics
✅ Faster issue resolution vs. traditional support models
✅ 100% leadership continuity with dual-backup staffing
✅Dedicated Control Towers
✅24/7 shipment monitoring teams
✅Custom escalation protocols